Privacy policy
Privacy Policy
Effective Date: October 1, 2025
At Cast, your privacy matters. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy and applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant U.S. state laws such as the California Consumer Privacy Act (CCPA/CPRA).
Our Privacy Principles
We adhere to the ten fair information principles under PIPEDA:
- Accountability: We take responsibility for protecting your personal information and have designated a Privacy Officer.
- Identifying Purposes: We identify why we’re collecting your information before or at the time of collection.
- Consent: We require your informed consent for collection, use, or disclosure, unless otherwise permitted by law.
- Limiting Collection: We only collect information necessary for the intended purpose.
- Limiting Use, Disclosure, and Retention: Your information is used only for the purpose collected and retained only as long as needed.
- Accuracy: We keep your information accurate and up to date.
- Safeguards: We protect your information using administrative, technical, and physical safeguards.
- Openness: Our practices and policies are transparent.
- Individual Access: You have the right to access and correct your personal information.
- Challenging Compliance: Concerns can be directed to our Privacy Officer.
Revisions to This Privacy Policy
We may update this Policy to reflect changes in law, practice, or operations. The effective date above reflects the most recent version. For material updates, we may notify you via email, website notification, or other reasonable means.
Collection of Your Information
Information You Provide
We collect information you provide directly, such as:
- Name, email, phone number, mailing address
- Payment details (e.g., credit card via secure processors)
- Optional demographic data (e.g., birthdate, gender)
- Feedback through surveys, reviews, or focus groups
- Social media content you tag or share with us
Information Collected Automatically
When you use our services, we collect:
- Cookies and Tracking Technologies: For site performance, analytics, and personalization
- Device and Usage Data: Including IP address, browser, OS, and interactions with the site
Information from Third Parties
We may collect data from third-party platforms (e.g., Meta, Google, Shopify, Klaviyo) to improve user experience and marketing performance.
Use of Your Information
We use your data to:
- Process orders and transactions
- Deliver customer service and shipping updates
- Personalize your experience
- Conduct surveys and market research
- Send promotional communications with consent
- Detect and prevent fraud or abuse
We do not use your information for undisclosed purposes without your further consent.
Sharing of Information
Your personal data is only shared in these circumstances:
- Service Providers: Trusted third parties such as Shopify (eCommerce), Klaviyo (email), and payment processors
- Legal Requirements: When disclosure is required by law or for legal protection
- Business Transactions: In the event of a merger or sale, your data may be transferred as part of the transaction
- With Consent: For testimonials, collaborations, or features where you opt in
Testimonials and User-Generated Content (UGC)
If you submit testimonials, content, or tag Cast on social platforms, you consent to our use of that material for promotional purposes. We respect tagging preferences and will honour opt-outs upon request.
Your Rights Under PIPEDA and U.S. Law
Access and Correction
You may request access to, or correction of, your personal data by contacting us. We may request verification of identity.
Withdraw Consent
You may withdraw consent to specific uses of your data. This may limit your ability to use certain services.
Data Portability
Upon request, and where feasible, we can provide a copy of your data in a machine-readable format.
California Residents (CCPA/CPRA)
If you reside in California, you may request to:
- Know what personal information we collect
- Access a copy of that data
- Delete your data (subject to certain exceptions)
- Opt out of sale or sharing (Cast does not sell personal data)
To exercise these rights, contact us at info@castintention.com.
Nevada Residents
Nevada residents may opt out of the sale of certain personal information. Cast does not currently sell personal information but will honour opt-out requests if that changes.
Cookies and Tracking Options
You may set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect site functionality. We honour legally required browser-based Do Not Track (DNT) settings where applicable.
Protection of Your Information
We use industry-standard safeguards, including:
- Encrypted payment processing
- Secure database access protocols
- Ongoing review and monitoring of data protection practices
We take reasonable steps to protect your personal data. However, we are not responsible for third-party security breaches outside our control.
Retention of Information
Your data is retained only as long as necessary to fulfill the purposes outlined here or comply with legal obligations. When no longer needed, it is securely destroyed or anonymized.
Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect data from children without verified parental consent.
Legal Jurisdiction
This policy is governed by the laws of Canada and the Province of Ontario. Disputes will be handled exclusively in the courts of Ontario.
Contact Us
Cast Privacy Officer
Email: info@castintention.com
Mailing Address:
Cast
2967 Dundas St. W. #303B
Toronto, ON M6P 1Z2
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Privacy Policy
Effective Date: October 1, 2025
At Cast, your privacy matters. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy and applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant U.S. state laws such as the California Consumer Privacy Act (CCPA/CPRA).
Our Privacy Principles
We adhere to the ten fair information principles under PIPEDA:
- Accountability: We take responsibility for protecting your personal information and have designated a Privacy Officer.
- Identifying Purposes: We identify why we’re collecting your information before or at the time of collection.
- Consent: We require your informed consent for collection, use, or disclosure, unless otherwise permitted by law.
- Limiting Collection: We only collect information necessary for the intended purpose.
- Limiting Use, Disclosure, and Retention: Your information is used only for the purpose collected and retained only as long as needed.
- Accuracy: We keep your information accurate and up to date.
- Safeguards: We protect your information using administrative, technical, and physical safeguards.
- Openness: Our practices and policies are transparent.
- Individual Access: You have the right to access and correct your personal information.
- Challenging Compliance: Concerns can be directed to our Privacy Officer.
Revisions to This Privacy Policy
We may update this Policy to reflect changes in law, practice, or operations. The effective date above reflects the most recent version. For material updates, we may notify you via email, website notification, or other reasonable means.
Collection of Your Information
Information You Provide
We collect information you provide directly, such as:
- Name, email, phone number, mailing address
- Payment details (e.g., credit card via secure processors)
- Optional demographic data (e.g., birthdate, gender)
- Feedback through surveys, reviews, or focus groups
- Social media content you tag or share with us
Information Collected Automatically
When you use our services, we collect:
- Cookies and Tracking Technologies: For site performance, analytics, and personalization
- Device and Usage Data: Including IP address, browser, OS, and interactions with the site
Information from Third Parties
We may collect data from third-party platforms (e.g., Meta, Google, Shopify, Klaviyo) to improve user experience and marketing performance.
Use of Your Information
We use your data to:
- Process orders and transactions
- Deliver customer service and shipping updates
- Personalize your experience
- Conduct surveys and market research
- Send promotional communications with consent
- Detect and prevent fraud or abuse
We do not use your information for undisclosed purposes without your further consent.
Sharing of Information
Your personal data is only shared in these circumstances:
- Service Providers: Trusted third parties such as Shopify (eCommerce), Klaviyo (email), and payment processors
- Legal Requirements: When disclosure is required by law or for legal protection
- Business Transactions: In the event of a merger or sale, your data may be transferred as part of the transaction
- With Consent: For testimonials, collaborations, or features where you opt in
Testimonials and User-Generated Content (UGC)
If you submit testimonials, content, or tag Cast on social platforms, you consent to our use of that material for promotional purposes. We respect tagging preferences and will honour opt-outs upon request.
Your Rights Under PIPEDA and U.S. Law
Access and Correction
You may request access to, or correction of, your personal data by contacting us. We may request verification of identity.
Withdraw Consent
You may withdraw consent to specific uses of your data. This may limit your ability to use certain services.
Data Portability
Upon request, and where feasible, we can provide a copy of your data in a machine-readable format.
California Residents (CCPA/CPRA)
If you reside in California, you may request to:
- Know what personal information we collect
- Access a copy of that data
- Delete your data (subject to certain exceptions)
- Opt out of sale or sharing (Cast does not sell personal data)
To exercise these rights, contact us at info@castintention.com.
Nevada Residents
Nevada residents may opt out of the sale of certain personal information. Cast does not currently sell personal information but will honour opt-out requests if that changes.
Cookies and Tracking Options
You may set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect site functionality. We honour legally required browser-based Do Not Track (DNT) settings where applicable.
Protection of Your Information
We use industry-standard safeguards, including:
- Encrypted payment processing
- Secure database access protocols
- Ongoing review and monitoring of data protection practices
We take reasonable steps to protect your personal data. However, we are not responsible for third-party security breaches outside our control.
Retention of Information
Your data is retained only as long as necessary to fulfill the purposes outlined here or comply with legal obligations. When no longer needed, it is securely destroyed or anonymized.
Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect data from children without verified parental consent.
Legal Jurisdiction
This policy is governed by the laws of Canada and the Province of Ontario. Disputes will be handled exclusively in the courts of Ontario.
Contact Us
Cast Privacy Officer
Email: info@castintention.com
Mailing Address:
Cast
2967 Dundas St. W. #303B
Toronto, ON M6P 1Z2
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Politique de Confidentialité
Date d’entrée en vigueur : 1er octobre 2025
Chez Cast, votre vie privée compte. Cette politique de confidentialité décrit la manière dont nous recueillons, utilisons, divulguons et protégeons vos renseignements personnels. En accédant à nos services ou en les utilisant, vous consentez à la collecte, à l’utilisation et à la divulgation de vos renseignements conformément à cette politique et aux lois applicables, y compris la Loi sur la protection des renseignements personnels et les documents électroniques (LPRPDE) et les lois des États américains telles que le California Consumer Privacy Act (CCPA/CPRA).
Nos principes de confidentialité
Nous respectons les dix principes énoncés dans la LPRPDE :
- Responsabilité : Nous avons nommé un responsable de la confidentialité pour veiller à la protection de vos données.
- Détermination des fins : Nous expliquons pourquoi nous recueillons vos renseignements avant ou pendant la collecte.
- Consentement : Nous exigeons votre consentement pour la collecte, l’utilisation ou la divulgation, sauf disposition contraire de la loi.
- Collecte limitée : Nous recueillons uniquement les renseignements nécessaires.
- Utilisation, divulgation et conservation limitées : Nous utilisons les renseignements uniquement pour les fins déterminées et les conservons pour la durée nécessaire.
- Exactitude : Nous tenons vos renseignements exacts et à jour.
- Mesures de sécurité : Nous utilisons des protections physiques, techniques et administratives.
- Transparence : Nos pratiques sont claires et accessibles.
- Accès individuel : Vous pouvez consulter et corriger vos données.
- Possibilité de porter plainte : Vous pouvez adresser vos préoccupations à notre responsable.
Modifications à la politique
Nous pouvons mettre à jour cette politique pour réfléter des changements juridiques ou opérationnels. La date d’entrée en vigueur indique la version la plus récente. Pour les changements importants, nous pourrons vous en informer par courriel ou avis sur notre site.
Collecte de vos renseignements
Fournis directement par vous :
- Nom, adresse courriel, numéro de téléphone, adresse postale
- Informations de paiement (transmises via des fournisseurs sécurisés)
- Données démographiques facultatives (date de naissance, genre)
- Commentaires (sondages, avis, groupes de discussion)
- Contenu partagé sur les réseaux sociaux
Recueillis automatiquement :
- Témoins (cookies), technologies de suivi pour la performance et la personnalisation
- Données de navigation : adresse IP, navigateur, système d’exploitation, interactions
Tiers :
Nous pouvons recevoir des données de plateformes tierces (Shopify, Google, Meta, Klaviyo) pour améliorer l’expérience utilisateur.
Utilisation de vos renseignements
Nous utilisons vos données pour :
- Traiter les commandes et les paiements
- Offrir le service client et les mises à jour d’expédition
- Personnaliser votre expérience
- Mener des recherches et des sondages
- Envoyer des communications promotionnelles (avec votre consentement)
- Prévenir la fraude ou l’utilisation abusive
Nous n’utiliserons jamais vos renseignements à des fins non divulguées sans votre consentement.
Partage de vos renseignements
Nous partageons vos données uniquement :
- Avec des fournisseurs de service (Shopify, Klaviyo, processeurs de paiement)
- Si requis par la loi ou pour protéger nos droits
- Dans le cadre d’une vente ou restructuration de l’entreprise
- Avec votre consentement explicite (ex. : contenu promotionnel)
Témoignages et contenu généré par l’utilisateur
En soumettant un témoignage ou en identifiant @castintention sur les réseaux sociaux, vous acceptez que Cast utilise ce contenu à des fins marketing. Vous pouvez demander un retrait en tout temps.
Vos droits
- Accès et rectification : Contactez-nous pour consulter ou corriger vos données.
- Retrait du consentement : Vous pouvez retirer votre consentement à certains usages.
- Portabilité des données : Sur demande, nous pouvons vous fournir vos données sous format lisible.
Résidents de la Californie (CCPA/CPRA) :
- Droit de savoir ce que nous collectons
- Droit d’accès à vos données
- Droit de suppression (avec exceptions)
- Droit de refus de vente de vos données (Cast ne vend pas vos données)
Résidents du Nevada :
Cast ne vend pas vos données, mais respectera toute demande de retrait si cela devait changer.
Témoins (cookies) et suivi
Vous pouvez configurer votre navigateur pour bloquer les témoins. Certaines fonctionnalités pourraient être affectées. Nous respectons les paramètres "Ne pas suivre" (DNT) lorsque requis.
Protection des données
Nous utilisons des mesures standards :
- Chiffrement des paiements
- Contrôles d’accès aux bases de données
- Revue régulière de nos pratiques
Durée de conservation
Nous conservons vos données seulement aussi longtemps que nécessaire. Elles sont ensuite supprimées ou anonymisées de manière sécuritaire.
Vie privée des enfants
Nos services ne s’adressent pas aux enfants de moins de 16 ans. Nous ne collectons pas sciemment de données sans consentement parental vérifié.
Juridiction
Cette politique est régie par les lois du Canada et de la province de l’Ontario. Les litiges seront traités par les tribunaux de l’Ontario.
Nous joindre
Responsable de la confidentialité :
info@castintention.com
Cast
2967 Dundas St. W. #303B
Toronto, ON M6P 1Z2
Canada